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Femtosecond CompanyField guide to industriesNo. 11.03

Industries / Energy & Infrastructure / Utilities

Utilities

Outages, bills, service. Findable on a bad day.

The short version

Utility sites are visited when something is wrong. We build sites that put outages, billing and service requests first, work on phones, and meet accessibility requirements.

§ 1

What’s broken

  • Outage information is buried and the map doesn’t work on phones.
  • Billing and service requests send people to three portals.
  • The site fails accessibility and the public notices.
§ 2

What we build

  • Outage-first layouts Status, maps, reporting and updates above everything.
  • Service and billing paths Start, stop, move, pay and report, clearly routed.
  • Accessible by design WCAG 2.2 AA, tested, with plain-language content.
§ 3

Three things you could walk away with

  1. A utility website Accessible custom build with outage, billing and service paths.
  2. A project and infrastructure map Capital projects, construction notices and timelines.
  3. A community and rates section Programs, rates, rebates and notices as data.

NoteWant to click around a working one first? Try the CRM we built as a demo: pipeline, contacts, invoices and booking, with sample data.

Contents

More in Energy & Infrastructure

The whole sector

  1. 11.01Renewable Energy
  2. 11.02Oil & Gas
  3. 11.03Utilities
  4. 11.04Energy Storage
  5. 11.05Mining
  6. 11.06Transportation & Logistics
  7. 11.07Telecommunications
Next sector 12 / 12 Education, Public & Nonprofit 公共

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